Privacy Policy

Effective Date: 2/18/25
Last Updated: 3/5/25

1. Introduction

Welcome to Read My MRI (“Company,” “we,” “our,” or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit www.ReadMyMRI.com, purchase our services, or interact with us.

By using our services, you agree to the terms outlined in this Privacy Policy. If you do not agree, please do not use our services.

2. Information We Collect

2.1 Personal Information

We collect personal information that you provide directly when using our services, including:

  • Name

  • Email address

  • Phone number

  • Billing and payment information

  • Uploaded medical imaging reports or other medical documents

2.2 Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address

  • Device and browser type

  • Operating system

  • Website usage data (e.g., pages visited, time on site, clicks)

  • Cookies and tracking technologies (See Section 6)

2.3 Sensitive Medical Information

When you upload an medical imaging report, we process it solely to provide educational AI-generated summaries. We do not share your medical imaging reports beyond their intended use.

3. How We Use Your Information

We use your information to:
✅ Generate AI-powered medical imaging summaries based on the uploaded medical imaging report
✅ Deliver purchased services, including 15-minute reviews (if applicable)
✅ Send important transactional emails (order confirmations, report deliveries)
✅ Provide customer support and respond to inquiries
✅ Improve our services, website functionality, and AI accuracy
✅ Protect against fraud, unauthorized access, or illegal activity

We do not use your medical information for marketing, advertising, or data-sharing purposes.

4. How We Share Your Information

We do not sell, rent, or trade your personal or medical data to third parties. However, we may share information with:

4.1 Service Providers & Business Partners

We may share information with trusted third-party vendors who assist in:

  • Payment processing (e.g., Squarespace, Stripe, PayPal)

  • Cloud storage & secure data hosting (e.g., Google Drive, AWS)

  • AI processing services (e.g., OpenAI, API partners)

4.2 Legal Compliance & Safety

We may disclose information if required by law or to:

  • Comply with legal processes, court orders, or regulatory requests

  • Protect the rights, safety, or security of our users and business

5. Data Security

We implement industry-standard security measures to protect your data. While we take every precaution, no online system is 100% secure.

🔹 HIPAA Compliance:
While Read My MRI is not covered under HIPAA, we voluntarily adhere to HIPAA security standards to protect your medical information.

6. Cookies & Tracking Technologies

We use cookies, tracking pixels, and analytics tools to improve user experience and website functionality.

6.1 Types of Cookies We Use:

  • Essential Cookies – Required for website operation (e.g., login, checkout)

  • Analytics Cookies – Track visitor behavior (Google Analytics, Hotjar)

  • Marketing Cookies – May be used for retargeting ads (only with user consent)

How to Manage Cookies:
You can adjust cookie settings via your browser preferences or opt out of tracking.

7. Data Retention Policy

We retain your personal data only as long as necessary to fulfill service obligations and comply with legal requirements.
🔹 User Accounts: Retained until account deletion request
🔹 Payment Data: Retained as required by financial regulations

Users may request the deletion of personal data by contacting us.

8. Third-Party Links & External Websites

Our website may contain links to third-party websites (e.g., payment processors and medical resources). Clicking these links may take you to external sites that this Privacy Policy does not govern. We are not responsible for the privacy practices of third-party sites.

9. Your Privacy Rights

Depending on your location, you may have certain privacy rights, including:

🔹 Access & Correction: Request access to your personal data or correct inaccuracies
🔹 Data Deletion: Request that we delete your personal data (subject to legal retention requirements)
🔹 Opt-Out of Marketing: Unsubscribe from emails at any time

📩 To exercise your privacy rights, contact us.

10. Children’s Privacy Policy

Read My MRI’s services are not intended for individuals under 18 years old. We do not knowingly collect data from children under 18. If you believe a minor has provided personal data, please contact us for deletion.

11. International Users & Data Transfers

If you are accessing our services outside the United States, you acknowledge that your data may be transferred to and stored in the U.S., where data protection laws may differ from your country.

This Text Messaging Privacy Policy explains how we collect, use, and safeguard your information when you opt-in to receive text messages (SMS/MMS) from ReadMyMRI.

SMS/Text Policy

1. Information We Collect

When you opt-in to receive text messages from ReadMyMRI, we may collect the following information:

  • Your mobile phone number

  • The date, time, and content of messages sent and received

  • Any preferences you provide regarding communication

2. How We Use Your Information

We use the information collected to:

  • Send you appointment reminders, updates, and important notifications related to your medical imaging review services

  • Provide customer support and respond to inquiries

  • Deliver promotional messages, special offers, or educational content (only if you have opted in to receive such messages)

  • Improve our communication services and user experience

3. Opting In and Out

  • By providing your mobile phone number and consenting to receive text messages, you agree to receive SMS communications from ReadMyMRI.

  • You can opt out at any time by replying STOP to any message you receive. Once you opt out, you will no longer receive text messages from us, except for messages related to ongoing services, as required by law.

  • To re-enroll, you may opt in again by following the instructions provided on our website or contacting customer support.

4. Message Frequency and Cost

  • Message frequency may vary based on your interactions with ReadMyMRI.

  • Standard messaging and data rates may apply depending on your mobile carrier. ReadMyMRI is not responsible for any fees charged by your carrier.

5. Data Security

We take appropriate measures to protect the security of your personal information. However, text messaging is not a fully secure method of communication, and we encourage you to avoid sharing sensitive medical or personal details via SMS.

6. Third-Party Sharing

  • We do not sell, rent, or share your phone number with third parties for marketing purposes.

  • We may share your information with trusted service providers who assist in delivering text messages on our behalf, but only as necessary to provide the service.

7. Changes to This Policy

We may update this Text Messaging Privacy Policy from time to time. Any changes will be posted on our website with the updated effective date. Your continued use of our SMS services after any changes constitutes your acceptance of the revised policy.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated “Effective Date.” Continued use of our services constitutes acceptance of the revised policy.

🔹 Last Updated: 2/18/25

13. Contact Information

For privacy-related questions, requests, or concerns, you can reach us at:

📩 Email: hello@readmymri.com
🌎 Website: www.readmymri.com

🔹 If you do not agree with this Privacy Policy, please do not use Read My MRI’s services.

Investor Inquiry Data Collection & Usage

When you submit an inquiry regarding potential investment in ReadMyMRI, Inc., we may collect and retain the following information:

  • Name

  • Email address

  • Company or investment firm (if applicable)

  • Nature of inquiry

This data is collected solely for the purpose of responding to your request and evaluating potential investor relations. Submission of an inquiry does not obligate the Company to provide investment opportunities or disclose non-public financial information.

ReadMyMRI, Inc. does not sell or distribute investor-related data to third parties without prior consent, except where required by law or regulatory authorities. The Company retains the right to respond, decline, or ignore investment-related inquiries at its sole discretion.