Privacy Policy

Effective Date: 2/18/25
Last Updated: 2/18/25

1. Introduction

Welcome to Read My MRI (“Company,” “we,” “our,” or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit [Website URL], purchase our services, or interact with us.

By using our services, you agree to the terms outlined in this Privacy Policy. If you do not agree, please do not use our services.

2. Information We Collect

2.1 Personal Information

We collect personal information that you provide directly when using our services, including:

  • Name

  • Email address

  • Phone number

  • Billing and payment information

  • Uploaded MRI reports or other medical documents

2.2 Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address

  • Device and browser type

  • Operating system

  • Website usage data (e.g., pages visited, time on site, clicks)

  • Cookies and tracking technologies (See Section 6)

2.3 Sensitive Medical Information

When you upload an MRI report, we process it solely to provide educational AI-generated summaries. We do not share your MRI reports beyond their intended use.

3. How We Use Your Information

We use your information to:
✅ Generate AI-powered MRI summaries based on the uploaded MRI report
✅ Deliver purchased services, including 15-minute expert reviews (if applicable)
✅ Send important transactional emails (order confirmations, report deliveries)
✅ Provide customer support and respond to inquiries
✅ Improve our services, website functionality, and AI accuracy
✅ Protect against fraud, unauthorized access, or illegal activity

We do not use your medical information for marketing, advertising, or data-sharing purposes.

4. How We Share Your Information

We do not sell, rent, or trade your personal or medical data to third parties. However, we may share information with:

4.1 Service Providers & Business Partners

We may share information with trusted third-party vendors who assist in:

  • Payment processing (e.g., Stripe, PayPal)

  • Cloud storage & secure data hosting (e.g., Google Drive, AWS)

  • AI processing services (e.g., OpenAI, API partners)

4.2 Legal Compliance & Safety

We may disclose information if required by law or to:

  • Comply with legal processes, court orders, or regulatory requests

  • Protect the rights, safety, or security of our users and business

5. Data Security & HIPAA Compliance

We implement industry-standard security measures to protect your data. While we take every precaution, no online system is 100% secure.

🔹 HIPAA Compliance:
While Read My MRI is not a covered entity under HIPAA, we voluntarily adhere to HIPAA security standards to protect your medical information.

6. Cookies & Tracking Technologies

We use cookies, tracking pixels, and analytics tools to improve user experience and website functionality.

6.1 Types of Cookies We Use:

  • Essential Cookies – Required for website operation (e.g., login, checkout)

  • Analytics Cookies – Track visitor behavior (Google Analytics, Hotjar)

  • Marketing Cookies – May be used for retargeting ads (only with user consent)

How to Manage Cookies:
You can adjust cookie settings via your browser preferences or opt out of tracking [insert link to cookie settings page].

7. Data Retention Policy

We retain your personal data only as long as necessary to fulfill service obligations and comply with legal requirements.
🔹 User Accounts: Retained until account deletion request
🔹 Payment Data: Retained as required by financial regulations

Users may request deletion of personal data by contacting us.

8. Third-Party Links & External Websites

Our website may contain links to third-party websites (e.g., payment processors, medical resources). Clicking these links may take you to external sites not governed by this Privacy Policy. We are not responsible for the privacy practices of third-party sites.

9. Your Privacy Rights

Depending on your location, you may have certain privacy rights, including:

🔹 Access & Correction: Request access to your personal data or correct inaccuracies
🔹 Data Deletion: Request that we delete your personal data (subject to legal retention requirements)
🔹 Opt-Out of Marketing: Unsubscribe from emails at any time

📩 To exercise your privacy rights, contact us.

10. Children’s Privacy Policy

Read My MRI’s services are not intended for individuals under 18 years old. We do not knowingly collect data from children under 18. If you believe a minor has provided personal data, please contact us for deletion.

11. International Users & Data Transfers

If you are accessing our services outside the United States, you acknowledge that your data may be transferred to and stored in the U.S., where data protection laws may differ from your country.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated “Effective Date.” Continued use of our services constitutes acceptance of the revised policy.

🔹 Last Updated: 2/18/25

13. Contact Information

For privacy-related questions, requests, or concerns, you can reach us at:

📩 Email: [Insert Email]
🌎 Website: www.readmymri.com

🔹 If you do not agree with this Privacy Policy, please do not use Read My MRI’s services.